Shipping Policy

At Huneeycundo, we are dedicated to delivering a smooth and professional shipping experience for every customer. We understand that crafting a cozy home relies on quality furniture essentials, so we carefully handle each order to ensure your decorative furniture pieces, practical home furniture, and kitchen & dining supplies arrive safely and on time to elevate your living space.

1. Order Processing Timeline

All orders are prepared and shipped within 2 business days (excluding weekends and public holidays) after your order confirmation is sent.

Once your package is dispatched, you will receive a shipping notification email with a unique tracking number, allowing you to monitor your delivery in real time.

2. Shipping Fees & Complimentary Delivery

  • Standard Shipping: For orders below the free shipping threshold, a flat-rate shipping fee of $5.99 will be applied at checkout.

  • Free Shipping Offer: We are pleased to provide Complimentary Standard Shipping on all orders over $45.98.

3. Estimated Delivery Schedules

To ensure quick and reliable delivery, we ship all orders from our strategically located regional fulfillment centers.

  • United States: 7–12 business days

  • Canada, United Kingdom, and Europe: 7–15 business days

  • Australia, New Zealand, and Asia: 8–15 business days

Please note: These are estimated delivery windows. While we make every effort to meet these timelines, delays may occur due to unforeseen circumstances such as customs procedures or local carrier operational adjustments.

4. Order Tracking Support

Once your order is shipped, a tracking number will be sent to your registered email address. You can use this number to track your package’s status through our website or directly on the carrier’s platform. Please allow up to 48 hours for the tracking information to update in the system.

5. Customs, Duties, and Tax Responsibilities

Huneeycundo is not responsible for any customs duties, import taxes, or other fees applied to international orders. All additional charges imposed by customs or local authorities during or after shipping are the sole responsibility of the customer.

6. Damaged or Missing Items Policy

Your satisfaction is our highest priority.

  • Damaged Items: If your order arrives with damaged items, please send a clear photo of the damage to support@huneeycundo.com within 72 hours of delivery. We will promptly arrange a free replacement or full refund for any items damaged during transit.

  • Lost or Stolen Packages: Huneeycundo cannot be held liable for packages marked as "Delivered" by the carrier that are later lost or stolen. If your tracking shows delivery but you cannot locate your package, we recommend checking with nearby neighbors or contacting the shipping carrier directly to resolve the issue.

7. Contact & Business Information

  • Brand Name: Huneeycundo

  • Company Name: R&E LOW LLC

  • Customer Support: support@huneeycundo.com

  • Phone / SMS: +1 (626) 602-1351

  • Office Address: 100 S 5th St Ste 2450, Minneapolis, MN 55402-1206, USA